Receiver-in-Canal

I went to Elizabeth Mathes for my hearing test. I liked her right away! Big smile, very friendly, very informative, professional, patient and kind. She took time to ask me pertinent questions and was thorough with the hearing tests. She gave me the results right after the testing and briefly...

The visit was scheduled on short notice and I took up more time with the technician than was planned. She was thorough and quick to get my hearing aids "tuned up".

I had a great experience today at New Sound. They did a comprehensive hearing test and cleaned my ears and aids. As always they were on time, professional, and competent. I recommend Elizabeth to everyone I know.

Customer Service like you wish for! I visited this shop for the first time today and was treated so kindly it was just amazing. Been is sales for over forty years and rarely do I experience this degree of confidence and professionalism. Took business card s to share with my...

I’m giving a 5 star rating as it was a most enjoyable experience & I felt so well taken care of. Everything was explained in detail & I never felt rushed. I hadn’t been tested for hearing since grade school & that was 60 yrs ago. I will revisit in...