Our Staff

Elizabeth Mathes, HIS

Hearing Instrument Specialist

Elizabeth graduated from Nebraska Wesleyan University in 2001 with a major in communication studies. Shortly after moving to Austin in 2014, she began her career at NewSound Hearing where she is a licensed Hearing Instrument Specialist in the state of Texas. She is passionate about teaching others about hearing loss, its affects, and providing custom solutions for each individual. Elizabeth’s goal is to help you hear at your very best.

Elizabeth Murphey

Hearing Instrument Specialist and Regional Administrative Coordinator

Elizabeth “Libby” Murphey is an Audio Technician who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

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Customer Reviews

Everyone is professional & kindly.Others that go to like them Also.

Hilda Miller, on Google

So far - really great experience. NewSound has a very caring staff, friendly yet professional. As a new patient, they verify all paperwork is in order once you walk in. It makes the process go smoother if you fill out the forms online before your appointment. Once you back to...

Tom Berta, on Google

I am so very pleased with New Sound. I have been a patient for several years now and have always received the most professional, friendly service. I am so happy with my hearing aides and the ongoing care that I receive every time I go in. Everyone is quick to...

Melissa Rivera, on Google
Ann McCann, on Google

Took my hearings aides in to them. Cleaned up tested and checked my hearing and set everything back up. Great office environment and the staff were great and super helpful and polite. Would recommend highly

Debbie J Ellis, on Google

i have over 3 1/2 years seen Ms Mathes and her staff. All have been gracious, approachable, and bend over backwards to accommodate potential scheduling problems. Elizabeth Mathes is quite knowledgeable and also very personable and witty. I look forward to my appointments.

Dan Rice, on Google
Jesse Dickson, on Google
Rand Shulman, on Google

Efficient

Paul Butcher, on Google
Ram Matta, on Google

Elizabeth and New Sound have done an excellent job with my hearing needs.

Donna Brinkley, on Google

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