Although it was quite obvious I was in need of hearing aids, Elizabeth was understanding and never pushy. It took me almost a year to finally commit to move forward and purchase. I am amazed at the options that are available with hearing aids now... my kids favorite is how they link to my cell phone so I no longer miss calls from them (I couldn't hear the phone in the bottom of my purse). Carin is super on top of it all, she politely reminds me of my appointments and gets me set up for the follow-ups plus she was great helping me purchase my hearing aids with researching my insurance, HSA and loans so I could arrange a payment plan that I could afford easily. I've referred many to New Sound in Lakeway because "They ROCK!!"dallas gorman, on Google
Professional, caring, well-managed business. Elizabeth Mathes is a star - i.e. knows what she is doing - and Caran keeps everything in order.Thomas Woodard, on Google
Have always had an excellent experience at new sound. Friendly and very professional.Brent Davis, on Google
Elizabeth and her staff are doing a great job during these troubled times. Thanks!Carter Hobbs, on Google
I can hear again! Great staff and product! Highly recommend New Sound Hearing in Lakeway...Keith Harvill, on Google
