Our Staff

Elizabeth Mathes, HIS

Elizabeth Mathes, HIS

Hearing Instrument Specialist

Elizabeth graduated from Nebraska Wesleyan University in 2001 with a major in communication studies. Shortly after moving to Austin in 2014, she began her career at NewSound Hearing where she is a licensed Hearing Instrument Specialist in the state of Texas. She is passionate about teaching others about hearing loss, its affects, and providing custom solutions for each individual. Elizabeth’s goal is to help you hear at your very best.

Katherine Soto

Katherine Soto

Audio Tech

Katherine Soto is an Audio Technician. She is originally from San Antonio, Texas and attended the University of Texas at Austin. Katherine graduated with a Communication Sciences and Disorders degree in 2022 and joined our team to further her lifelong interest in the breakdown of communication after working closely with her own Audiologist growing up, sparking her passion for hearing health.
Katherine recognizes the importance of hearing in order to make connections between the world and the individuals this company strives to help. She believes everyone should have the chance to experience life without the worries of a communication barrier and will do her very best to meet the hearing needs of every client!
In her free time, Katherine enjoys spending time with her tight knit group of family and friends, lounging with her orange cat, Harold, and trying out local Austin coffee shops for the best latte!

Elizabeth Murphey

Elizabeth Murphey

Audio Tech

Elizabeth “Libby” Murphey is an Audio Technician who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

woman with ipad background

Customer Reviews

Darlene, on Google

Great service and personal touch!

Tracey Griffith, on Google

Appointment scheduled promptly and conveniently. Elizabeth, our provider, is intelligent, informed, professional, skilled, sympathetic, friendly, and is helping us overcome our ear and hearing issues. We highly recommend this center.

bill crowley, on Google
Cha Cha (Cgc55), on Google

Excellent care and education. I had a very thorough exam and Dr Mathes took her time to explain results and make perfect recommendations. She was focused on improving my quality of life not just trying to get me to buy something that would not make a difference.

Marcie Johnson, on Google
Mary Tennant, on Google

They were wonderful Very thorough, answered all of my questions They are not pushing you to buy their product, I want to do more research! They have exactly what I need and even demonstrated it's effectiveness!

Beth Pisz, on Google
Mark Ell, on Google

The staff listens to my issues and wants to solve them for me.

Bruce Aug, on Google

Staff and Audiologist were great.

Jack Carter, on Google

Great customer service and follow up

Michael McComb, on Google

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