Our Staff

Elizabeth Mathes, HIS

Hearing Instrument Specialist

Elizabeth graduated from Nebraska Wesleyan University in 2001 with a major in communication studies. Shortly after moving to Austin in 2014, she began her career at NewSound Hearing where she is a licensed Hearing Instrument Specialist in the state of Texas. She is passionate about teaching others about hearing loss, its affects, and providing custom solutions for each individual. Elizabeth’s goal is to help you hear at your very best.

Elizabeth Murphey

Hearing Instrument Specialist and Regional Administrative Coordinator

Elizabeth “Libby” Murphey is an Audio Technician who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

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Customer Reviews

Excellent service from cleaning my ears, checking my hearing, up grading my hearing aids and giving me information to receive a better understanding of how my hearing aids work. I highly recommend NewSound to everyone.. Thank you.👍

Ron Mathes, on Google

As always I am very happy with the excellent care & service I received. Thank you!

Cheryl Balogh, on Google

I had several issues with my ear pieces, all resolved.

Phyllis Shockey, on Google

I love this group! They are professional, caring and lots of fun!

Jackie Wheeless, on Google

Elizabeth Mathes was both courteous and professional in dealing with me.

James Simpson, on Google

Nice office, knowledgeable associate updated technology

Charles Brehm, on Google

I was a walk-in. Elizabeth took me right in and fixed my hearing aid with a new receiver. She is a very pleasant person and I look forward to my next appointment

Michael Hallgren, on Google
Giovanna Beeney, on Google
Christine Navarro, on Google

The cost of your hearing aids without any medical insurance was far too expensive for my budget, however as I did not purchase the aids I would appreciate a copy of my hearing test report, how can I obtain this ??? Regards Robin Jones

Robin Jones, on Google

Elizabeth, solved my problem with my aids promptly, service was superb.

Steve Vaughan, on Google

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