Our Staff

Elizabeth Mathes, HIS

Elizabeth Mathes, HIS

Hearing Instrument Specialist

Elizabeth graduated from Nebraska Wesleyan University in 2001 with a major in communication studies. Shortly after moving to Austin in 2014, she began her career at NewSound Hearing where she is a licensed Hearing Instrument Specialist in the state of Texas. She is passionate about teaching others about hearing loss, its affects, and providing custom solutions for each individual. Elizabeth’s goal is to help you hear at your very best.

Katherine Soto

Katherine Soto

Audio Tech

Katherine Soto is an Audio Technician. She is originally from San Antonio, Texas and attended the University of Texas at Austin. Katherine graduated with a Communication Sciences and Disorders degree in 2022 and joined our team to further her lifelong interest in the breakdown of communication after working closely with her own Audiologist growing up, sparking her passion for hearing health.
Katherine recognizes the importance of hearing in order to make connections between the world and the individuals this company strives to help. She believes everyone should have the chance to experience life without the worries of a communication barrier and will do her very best to meet the hearing needs of every client!
In her free time, Katherine enjoys spending time with her tight knit group of family and friends, lounging with her orange cat, Harold, and trying out local Austin coffee shops for the best latte!

Elizabeth Murphey

Elizabeth Murphey

Audio Tech

Elizabeth “Libby” Murphey is an Audio Technician who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

woman with ipad background

Customer Reviews

Nice office, knowledgeable associate updated technology

Charles Brehm, on Google

I was a walk-in. Elizabeth took me right in and fixed my hearing aid with a new receiver. She is a very pleasant person and I look forward to my next appointment

Michael Hallgren, on Google
Giovanna Beeney, on Google
Christine Navarro, on Google

The cost of your hearing aids without any medical insurance was far too expensive for my budget, however as I did not purchase the aids I would appreciate a copy of my hearing test report, how can I obtain this ??? Regards Robin Jones

Robin Jones, on Google

Elizabeth, solved my problem with my aids promptly, service was superb.

Steve Vaughan, on Google

Everyone at New Sound Hearing is ALWAYS so nice , helpful. And professional. They truly care about their patients! Thank all of you!

Lynne Daize, on Google

Awesome staff here! I’ve received great customer service each and every time I have an appointment.

Thomas McDonough, on Google

Fantastic people with a culture focused on helping their clients. I enjoy my visits, which is not usually my reaction to medical appointments.

Hank Seale, on Google

If there were a hundred stars I’d mark them all. Elizabeth and Libby are the most knowledgeable, professional and kind and accommodating. Woman I’ve every come across! I would highly recommend New Sound to my family and friends.

Terri Bucar, on Google

Provider was knowledgeable, friendly, caring, and patient. I would highly recommend.

bob humble, on Google

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