Our Staff

Elizabeth Mathes, HIS

Elizabeth Mathes, HIS

Hearing Instrument Specialist

Elizabeth graduated from Nebraska Wesleyan University in 2001 with a major in communication studies. Shortly after moving to Austin in 2014, she began her career at NewSound Hearing where she is a licensed Hearing Instrument Specialist in the state of Texas. She is passionate about teaching others about hearing loss, its affects, and providing custom solutions for each individual. Elizabeth’s goal is to help you hear at your very best.

Katherine Soto

Katherine Soto

Audio Tech

Katherine Soto is an Audio Technician. She is originally from San Antonio, Texas and attended the University of Texas at Austin. Katherine graduated with a Communication Sciences and Disorders degree in 2022 and joined our team to further her lifelong interest in the breakdown of communication after working closely with her own Audiologist growing up, sparking her passion for hearing health.
Katherine recognizes the importance of hearing in order to make connections between the world and the individuals this company strives to help. She believes everyone should have the chance to experience life without the worries of a communication barrier and will do her very best to meet the hearing needs of every client!
In her free time, Katherine enjoys spending time with her tight knit group of family and friends, lounging with her orange cat, Harold, and trying out local Austin coffee shops for the best latte!

Elizabeth Murphey

Elizabeth Murphey

Audio Tech

Elizabeth “Libby” Murphey is an Audio Technician who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

woman with ipad background

Customer Reviews

I'm 35 & I went here pretty hesitant to admit I needed help but I'm glad I went! They were very thorough in explanation & getting started with everything. They wait for your insurance to verify everything before they move past the hearing test (which saves headaches) & they're very...

Rebecca F, on Google

Gerald Soffin, on Google

Professional, helpful, friendly staff, and a spotless facility. Highly recommend the Lakeway location.

Michele Hall, on Google

John Olson, on Google

Very good Elizabeth and staff outstanding

Mike Courtney, on Google

Tom Crawford, on Google

Lindy Rayl, on Google

Fay Farivar, on Google

Liz was great. Gentle ear cleaning, really seems to care about her patients. She is very knowledgeable. Front desk staff great too

Stuart Nolley, on Google

Great service and fixed my problem quickly and professionally 😁

J Poplin, on Google

Great service. Staff is extremely knowledgeable about hearing issues. They provide you with the knowledge you need to determine if you need healing aids now or later. Will refer them to others!

Judith Young, on Google

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