Our Staff

Elizabeth Mathes, HIS

Hearing Instrument Specialist

Elizabeth graduated from Nebraska Wesleyan University in 2001 with a major in communication studies. Shortly after moving to Austin in 2014, she began her career at NewSound Hearing where she is a licensed Hearing Instrument Specialist in the state of Texas. She is passionate about teaching others about hearing loss, its affects, and providing custom solutions for each individual. Elizabeth’s goal is to help you hear at your very best.

Elizabeth Murphey, HIS

Hearing Instrument Specialist and Regional Administrative Coordinator

Elizabeth “Libby” Murphey is a Hearing Instrument Specialist who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

I always appreciate my visits with the staff at New Sound. They are incredibly friendly and helpful.

David & Patricia Enloe, on Google
Lanny Wagner, on Google

Elizabeth is the absolute best. She really cares about her patients. Her practice is warm welcoming and accommodating. I’d go no place else.

R Machnacki, on Google

Al were nice, professional & concerned about you & your needs. I would recommend if someone asked me for a referral.

monica sullivan, on Google

The entire team at New Sound has been fantastic. Their customer service, patience and smiles are unparalleled!

D Smith, on Google
Lenora H Hyche, on Google

Great staff!!!

robert arrona, on Google

Liz goes above and beyond to care for my hearing. My wife also has hearing aids from another store and doesn’t get the care I do. We will move my wife to New Sound Lakeway. Thank you Elizabeth.

Brad Joiner, on Google

Quick and easy service. A pleasant experience.

June Williams, on Google

They helped me adjust hearing aids and cleaned out my ears which helped immensely. If you have never had your ears cleaned I would suggest you try it. I started to have a little tinnitus one morning and cleaning the ear removed the pressure and blockage that was causing it.

Nick Hazel, on Google

Elizabeth (Libby) and Elizabeth are great! Very knowledgable, friendly, take time to answer questions, etc. All good!

Murray Matthews, on Google

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